About Imagine Health

A South African registered administrator and managed care company, dedicated to delivering a fully integrated, value-driven healthcare benefit management system.

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At Imagine Health, we're dedicated to delivering a fully integrated, value-driven healthcare benefit management system tailored to meet the diverse needs of our clients.

Our approach encompasses effective claims risk and fraud management, alongside the meticulous coordination and management of the quality of clinical services accessed by our clients through our valued service provider network.

Why Partner with Imagine Health?

We pride ourselves on our commitment to continuous product innovation and excellence in service delivery.

Our
Mission

To offer innovative and affordable healthcare solutions that leverage cutting-edge technology and are rooted in evidence-based practices, all delivered with a compassionate approach. We strive to create a new paradigm of health where well-being takes center stage.

Our
Vision

To fundamentally transform the way members interact with the healthcare system, creating experiences that are intuitive, accessible, and fully supported by comprehensive tools and world-class customer service.

Our Core Values

The principles that guide everything we do.

Innovation

Continuously enhancing our offerings to remain responsive to evolving client needs through cutting-edge technology and solutions.

Excellence

Delivering world-class service and maintaining the highest standards in healthcare administration and management.

Integrity

Building trust through transparency, ethical practices, and unwavering commitment to our clients' best interests.

Compassion

Approaching healthcare with empathy and understanding, ensuring every member feels valued and supported.

Partnership

Promoting collaborative relationships with all stakeholders to create a sustainable healthcare ecosystem.

Value Creation

Maximising healthcare value while minimising unnecessary expenditures through efficient, evidence-based practices.

Our Approach

How we’re transforming healthcare in South Africa.

Partners in Progress

We leverage world-class actuarial, analytical, clinical, and research capabilities throughout every stage of the medical scheme product cycle, ensuring that our clients receive unparalleled support and expertise.

Our services extend beyond traditional frameworks, driven by an ethos of innovation and integration. We believe that effective healthcare funder risk management and service delivery should be state-of-the-art.

We are not just administrators and risk managers; we are partners in progress, dedicated to cultivating a sustainable and effective healthcare ecosystem that enhances the well-being of every individual we serve.

Our Capabilities

World-class expertise across every aspect of healthcare management.

Actuarial
Excellence

World-class actuarial and analytical capabilities throughout every stage of the medical scheme product cycle.

Clinical
Expertise

Evidence-based clinical management ensuring optimal health outcomes while maintaining cost effectiveness.

Research
& Analytics

Data-driven insights and continuous research to improve healthcare delivery and member outcomes.

Systems
Infrastructure

Robust and flexible technology infrastructure supporting efficient, value-adding healthcare services.

Risk
Management

Comprehensive risk and fraud management protecting scheme resources while ensuring member access.

Customer
Service

World-class support ensuring members receive assistance whenever they need it, 24/7.